Process Analysis & Design
We analyze back office admin or document centric processes and redesign them using SharePoint as their enabling platform. SharePoint provides enterprise scale solutions for information management document lifecycle management, security, and collaboration / version tracking. These features help streamline many, time-consuming tasks that may be ancillary to your Line of business operations but which are often hard to track.
Solution Development
We build custom SharePoint solutions to meet your unique needs. From simple integrations to custom web parts and automation, we enhance functionality and streamline processes, ensuring seamless integration and improved productivity.
Content Management
SharePoint is a Web first platform so its tooling to help users build and customize pages which integrate with your policy documents, departmental documents in a secure manner is unparalleled. However, this page centric approach can be hard to maintain for large sites and JSP have developed a set of search-driven content web parts that enable content to be resurfaces on many pages with distinct layouts in a responsive manner with custom styles but be driven from a common index. This approach saves a great deal of time when updating large intranets sites with content surfaces on many pages. Updating a single document or record will roll out automatically across several pages.
Reporting & Monitoring
As business processes become automated, monitoring them is crucial. We assist clients in using platforms like Teams and Power BI to create dashboards, enabling you to manage by exception and identify trends or bottlenecks.
Support
We don’t just fix issues; we solve them. With a 95% resolution rate within 2 hours (UK time), our support team goes the extra mile to identify root causes and communicate them to you. This proactive approach not only resolves your immediate concerns but also helps prevent future issues.
We offer 1:1 Teams calls to guide you through best practices, ensuring you get the most out of our services. These personalized sessions are designed to enhance your understanding and efficiency, making your work smoother and more productive.
As we learn more about your workforce’s needs, we’ll develop customized guides and self-help pages to tackle common scenarios. These resources will empower you to resolve issues independently, saving you time and boosting your confidence in handling similar situations in the future.
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